Description

COURSE OVERVIEW

This course is offered in two modules. Module 1 focuses on ethics and the moral dilemmas that are encountered in the work environment of today.

What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.There is no easy way to solve every ethical decision you will have to make as a manager. However, there are ways you can define your ethical framework to make solving those ethical dilemmas easier.

In this course, we will review some tools that you can use when you’re faced with an ethical decision. As well, we discuss techniques to use so you don’t get stuck in an ethical quandary. Best of all, we will look at a number of case studies during the course of the program so that you can practice making decisions in a safe environment.
SESSION 1: WHAT ARE ETHICS?

Defining Ethics and Morals
The Grey Area
Values Inventory

SESSION 2: TAKING YOUR MORAL TEMPERATURE – PART 1

Your Response, Scenario 1
Your response, Scenario 2
Your Response, Scenario 3
Your Response, Scenario 4

SESSION 3: WHY BOTHER WITH ETHICS?

Ethical Behavior
How Ethics Make You Money
Your Office Ethics

SESSION 4: KOHLBERG’S SIX STAGES

The Six Stages and Three Levels
Level One: Pre-Conventional Morality
Level Two: Conventional Morality
Level Three: Post-Conventional Morality
Different Levels for Different Situations
Identifying Stages Exercise: Scenario 1-3
Identifying Stages Suggested Answers

SESSION 5: SOME OBJECTIVE WAYS OF LOOKING AT THE WORLD

An Introduction to Philosophy
The Golden Rule
The Golden Mean
Utilitarianism
The Categorical Imperative
Utopianism
Applying Philosophical Approaches

SESSION 6: WHAT DOES ETHICAL MEAN?

Merck Pharmaceuticals
A Moral Obligation
Decision Analysis
A Merck Stockholder
A Merck Employee
A drug Recipient
Philosophical

SESSION 7: AVOIDING ETHICAL DILEMMAS

Some Easy Strategies
Clear Expectations
Saying Yes
Saying No
Not a Frog
Not Nosy
Lead Well
Identifying Potential Dilemmas
Exercise Identifying Potential Dilemmas: Scenarios 1-3

SESSION 8: PITFALLS AND EXCUSES

Common Pitfalls
Making a Mistake
Staying Positive

SESSION 9: DEVELOPING AN OFFICE CODE OF ETHICS

Are You Ready?
Benefits of a Code of Ethics
Sample Code of Ethics
The Ten Commandments
Rotary Four-Way Test
Minnesota Principles
U.S. Bank Ethical Principles
Asimov’s Three Laws of Robotics
Considering the Codes Questions 1-6

SESSION 10: KEYS TO AN ETHICAL OFFICE

The 22 Keys
Pre-Assignment Review

SESSION 11: BASIC DECISION-MAKING TOOLS

The Three-Phase Model
A Look at the Model
A Different View
Checking Back to Stage One
Phase One
Phase One: Perception
Phase One: Definition
Phase One: Analysis
Phase Two
Phase Two: Alternative Generation – Brainstorm
Phase Two: Alternative Generation – Checkerboard
Phase Two: Alternative Generation – Cut, Move and Turn to Others
Phase Two: Evaluation
Phase Two: Criteria Checkerboard
Phase Two: Decision Making
Phase Three
Phase Three: Planning
Phase Three: Solution Planning Worksheet
Phase Three: Solution Planning Toolkit
Your Toolkit

SESSION 12: MODULE 1 SUMMARY AND PERSONAL ACTION PLAN

A Personal Action Plan
Summary and Recommended Reading List