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Course Price: 6,500.00
COURSE OVERVIEW
This course is offered in two modules. Module 1 focuses on ethics and the moral dilemmas that are encountered in the work environment of today.
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.There is no easy way to solve every ethical decision you will have to make as a manager. However, there are ways you can define your ethical framework to make solving those ethical dilemmas easier.
In this course, we will review some tools that you can use when you’re faced with an ethical decision. As well, we discuss techniques to use so you don’t get stuck in an ethical quandary. Best of all, we will look at a number of case studies during the course of the program so that you can practice making decisions in a safe environment.
SESSION 1: WHAT ARE ETHICS?
- Defining Ethics and Morals
- The Grey Area
- Values Inventory
SESSION 2: TAKING YOUR MORAL TEMPERATURE – PART 1
- Your Response, Scenario 1
- Your response, Scenario 2
- Your Response, Scenario 3
- Your Response, Scenario 4
SESSION 3: WHY BOTHER WITH ETHICS?
- Ethical Behavior
- How Ethics Make You Money
- Your Office Ethics
SESSION 4: KOHLBERG’S SIX STAGES
- The Six Stages and Three Levels
- Level One: Pre-Conventional Morality
- Level Two: Conventional Morality
- Level Three: Post-Conventional Morality
- Different Levels for Different Situations
- Identifying Stages Exercise: Scenario 1-3
- Identifying Stages Suggested Answers
SESSION 5: SOME OBJECTIVE WAYS OF LOOKING AT THE WORLD
- An Introduction to Philosophy
- The Golden Rule
- The Golden Mean
- Utilitarianism
- The Categorical Imperative
- Utopianism
- Applying Philosophical Approaches
SESSION 6: WHAT DOES ETHICAL MEAN?
- Merck Pharmaceuticals
- A Moral Obligation
- Decision Analysis
- A Merck Stockholder
- A Merck Employee
- A drug Recipient
- Philosophical
SESSION 7: AVOIDING ETHICAL DILEMMAS
- Some Easy Strategies
- Clear Expectations
- Saying Yes
- Saying No
- Not a Frog
- Not Nosy
- Lead Well
- Identifying Potential Dilemmas
- Exercise Identifying Potential Dilemmas: Scenarios 1-3
SESSION 8: PITFALLS AND EXCUSES
- Common Pitfalls
- Making a Mistake
- Staying Positive
SESSION 9: DEVELOPING AN OFFICE CODE OF ETHICS
- Are You Ready?
- Benefits of a Code of Ethics
- Sample Code of Ethics
- The Ten Commandments
- Rotary Four-Way Test
- Minnesota Principles
- U.S. Bank Ethical Principles
- Asimov’s Three Laws of Robotics
- Considering the Codes Questions 1-6
SESSION 10: KEYS TO AN ETHICAL OFFICE
- The 22 Keys
- Pre-Assignment Review
SESSION 11: BASIC DECISION-MAKING TOOLS
- The Three-Phase Model
- A Look at the Model
- A Different View
- Checking Back to Stage One
- Phase One
- Phase One: Perception
- Phase One: Definition
- Phase One: Analysis
- Phase Two
- Phase Two: Alternative Generation – Brainstorm
- Phase Two: Alternative Generation – Checkerboard
- Phase Two: Alternative Generation – Cut, Move and Turn to Others
- Phase Two: Evaluation
- Phase Two: Criteria Checkerboard
- Phase Two: Decision Making
- Phase Three
- Phase Three: Planning
- Phase Three: Solution Planning Worksheet
- Phase Three: Solution Planning Toolkit
- Your Toolkit
SESSION 12: MODULE 1 SUMMARY AND PERSONAL ACTION PLAN
- A Personal Action Plan
- Summary and Recommended Reading List